We may update and change our site from time to time to reflect changes to our services, our users needs and our business priorities. 9. To duly exercise this right of cooling off, the Customer must notify TLScontact of his or her decision to cancel, before the end of the aforementioned cooling off period, using the Contact Us form. 10. Click here for more details. TLScontact TLScontact by your side. We or our Client may contact you to clarify your request, seek additional information or to verify your identity before processing. For third party cookies, please refer to further information on Which cookies do third parties set via our websites? section above. 7.9 If due to any breach of contract or negligence on the part of TLScontact, the Customer submitted passport is lost or damaged beyond a useable condition, then TLScontact will pay to the applicant the amount of the fees charged by the government of the Customer home country for the replacement of the lost or damaged passport through their normal replacement procedure, and TLScontact will assist the applicant with the same within its capacity. Strictly Necessary Cookies Be likely to deceive any person; Is stored for only as long as required to process service; If the performance of the Service has commenced with the Customers agreement and has been completed before the end of the 14-day cooling off period, the Customer shall not be entitled to exercise the right of cancellation, which he or she expressly waives; Will be kept secure and confidential; Opening Hours: Monday to Friday - (08:30 - 16:00) Prime Time Appointments: Monday to Friday - (08:00 . The purpose of this cookies policy (hereinafter the >Cookies Policy) is to explain how and why we use cookies to ensure you remain informed and in control of your information. Government Authorities For more information about potential use of profiling by the Client, please contact His Majestys Passport Office/UKVI. Any indirect or consequential loss or damage. Restrict the right, in some cases, to restrict processing of your personal data. Our Privacy Notice; Strictly Necessary: These technical cookies are essential for the operation of our website and for enabling you to use its features, for example logging into secure areas. Loss of business opportunity, goodwill or reputation; Our website may contain links to other websites. These offer additional flexibility or convenience. You are responsible for configuring your information technology, computer programmes and platform to access our site. We will hold your personal information on our systems only for as long as is necessary to provide the service. We recommend that you print a copy of these terms for future reference. For any and all claim with regard to the decision made with regard to your application please contact directly HMPO on the following link, Biometrics Enrolment service on the following link and for DNA testing on the following link. Loss of profits, sales, business, or revenue; For more information, please visit the news page. If we transfer your personal data from UK to other countries in which applicable laws do not offer the same level of data privacy and protection, we take measures to provide an appropriate level of data privacy and protection. Here are the mandatory steps to apply for a Schengen visa. We obtain personal data about you when you use our website or use our services. You also agree: Do not visit the Visa Application Centre until you have received this email. Cookie settings in Chrome We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. TLScontact allows some third parties to set and access their own cookies on your device. Important notice: Please be aware that the call centre is only for customers who are applying for a visa to Belgium. Linkedin; Application processing; TLScontact accepts no liability for any delay in the provision of the Service caused by an event which is beyond the control of TLScontact. If you do not agree to these terms, you must not use our site. Alternatively, if you have chosen our Express Courier Return service, your passport will be sent directly to the address you have . Governing law These Terms of Service and the transactions resulting therefrom shall be governed by the laws applicable in the country of the TLScontact Centre where you have submitted your Service order. 4. 2 min to read - 08/12/2021. Third party service providers working on our behalf I will be able to opt-out of these communications at any time. TLScontact. For further information on payment terms, please leave a message on the Contact us page of the Website. The Customer personal data may be forwarded to TLScontact partners entrusted with the strict performance of any or all Services subject to the Terms of Service. Before sharing any personal data we make sure that all service providers are contractually obliged to and can prove that your personal data: The Services may include, without limitation and depending on the nature of your application, the registration of your application, the booking of your appointment, the payment of the TLScontact Service fee (where applicable), the attendance to your appointment for the purpose of collection by TLScontact of your passport application, of your DNA sample or of your OCBE and the return of your travel document. When purchasing goods or services from any of the businesses that our site links to, you will be entering into a contract with them (agreeing to their terms and conditions) and not with TLScontact. You can also exercise theses rights by contacting His Majestys Passport Office/UKVI when such rights relate to your application/service. If you wish to complain about information and materials uploaded by other users please contact us. Cancellation or suspension of your registration does not affect any statutory rights. 8. Save proof to the contrary, the data recorded in the TLScontact information system shall constitute proof of all transactions entered into with the Customer. We will amend this Privacy notice from time to time to ensure it remains up-to-date and accurately reflects how and why we use your personal data. Our staff is not authorized to provide advice or comments on the regulations applicable to your applications/Services and TLScontact accepts no liability if such advice or information is given. Promote violence; Our core expertise, built up in visa processing, enables us to apply our secure processing experience to a wide range of government and citizen services, both abroad and in-country. Personal details of people related to you: children, parents, spouse, personal details of inviting party etc. If you are organising travel for yourself, a group, a company, as a family, or if you simply live a long way from our visa application centre, we can simplify the visa application process by bringing it straight to your door. The Services are provided and supplied for private use. These terms of service (Terms of Service) apply to any and all services (referred to hereinafter as Services or Service) offered by TLScontact on behalf of HMPO or UKVI to persons (collectively referred to hereinafter as the Customer(s) or You) applying for a British passport, which could in certain cases be required to submit in addition a DNA test as per HMPO request or to persons applying for a British overseas citizenship requiring to submit their biometrics to TLScontact (scanned fingerprints, signature and photograph). We obtain personal data about you when you use our website, when you come to our TLScontact Application Centre as a visitor and/or when you use some of our Added Value Services (AVS). Due to the nature of our business, your personal data may be transferred beyond the borders of your Country. Throughout the visa journey, we offer a range of additional services to meet different customer needs for convenience, comfort, or additional reassurance. You must not disclose it to any third party. It is also combined with the latest anti-spoofing and liveness detection . We want to ensure you remain in control of your personal data. Once the government visa authority has made a decision on your application, we then inform you when your passport is ready for . Log in to your TLScontact Account Please enter the provided e-mail address and password during your account creation. If you use our site for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. We may pass your personal data to our third-party service providers, subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to deliver your documents to you by courier). Representatives may submit personal data about you on your behalf. All disputes arising from the purchase and sale transactions entered into pursuant to these Terms of Service regarding their validity, interpretation, performance, termination, consequences and implications that cannot be resolved amicably between TLScontact and the Customer shall be referred to the courts with jurisdiction in accordance with the provisions of ordinary law applicable in the country of the TLScontact Centre where you have submitted your Service order. Cookie settings in Firefox Create your TLS Account Registration to this site will allow you to check the status of your application step by step. 7.8 If TLScontact is in breach of contract or negligent in relation to any application submitted, resulting in the passport or citizenship application not being granted or loss of Customer passport, TLScontact will refund to the applicant the amount of the service fee paid only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. Those works are protected by copyright laws and treaties around the world. Welcome to the centre of Abuja Your partner in Nigeria for all your visa applications to Italy ADDRESS & OPENING HOURS Your Visa Application Process Here are the mandatory steps to apply for a Schengen visa Attention: Fraud Alert. We will use, store or otherwise process any of your personal data in accordance with the terms of this Privacy Notice, including but not limited to: We will only use your personal data on behalf of our Client and according to its instructions in order to process the specific service that you require. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. This should be the same Visa Application Centre as your appointment. At TLScontact, we provide information on the application process, manage document submission and carry out biometric enrolment on behalf of our government clients. For more information, click here. Minors who are using any interactive service should be made aware of the potential risks to them. TLScontact is an official service provider to His Majesty Passport Office (referred to hereinafter as HMPO) and to the UK Visas & Immigration authority (referred to hereinafter as UKVI) for the purpose to ease the collection of your British passport application and/or your overseas British citizenship biometric enrolment (referred to hereinafter as OCBE). The grounds we may rely upon are: When TLScontact acts as a data processor it collects and processes personal data only on behalf and under the instructions of its Clients. Will be kept secure and confidential; 67, rue Saint Lazare The Customer is required to read and understand these terms and conditions before placing an order for the Service. Rectify the right to inaccurate data rectified. Links to other sites 9. Further legal action against you; It is not intended to amount to advice on which you should rely. If our provision of the Services or support for the use of our site is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. You wish to use TLScontact Track My Application in real time and anywhere. No liability for damages Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law. Cookies typically enable websites to work, or work more efficiently. HOW IS YOUR PERSONAL DATA USED? We do not exclude or limit in any way our liability to you where it would be unlawful to do so. BEWARE OF FRAUD AND SCAMS: You can only book a UK visa appointment through TLScontact. When we consider that a breach has occurred to these terms of use, we may take such action as we deem appropriate. This step is mandatory in order to be able to register to your account. In accordance with applicable national and/or European regulations, the Customer may have the right to access, alter and rectify its personal data such as the right to object, to data portability or to restrict processing. Contain any advertising or promote any services or web links to other sites. You will find below some useful information and links to help you. We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Will never be used for anything other than to process the requested service; We keep your personal data in accordance with our legal obligations and with our Clients instructions. Buy now the best offer that meets your needs. We exclude our liability for all action we may take in response to breaches of this acceptable use policy. 11. You will be contacted by our Visa Application Centre when your passport is ready for collection. You will be transferred to the browsers help page for instructions concerning your cookie settings. We review our retention periods for personal data on a regular basis. Harnessing new technology, we support governments in their digital . If you already have an account, please login here. To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. UK visa appointments are available for free at the TLScontact Visa Application Centre in Lagos Ikeja. Apply UK Visa from Lagos Victoria Island, Nigeria. Breach of the Terms of Use Other Third parties Please check with the third party if they received a notification about the passport being ready for collection. We are not responsible for websites we link to The Customer acknowledges that he or she has read and understood these Terms of Service and agrees to abide by them, without any reservation, either by checking the relevant box before submitting the Service order online (TLScontact Centre). 5. Prepare your supporting documents Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. There are other terms that may apply to you 12. Name Purpose Description Storage Period If you feel that your right have been impacted, please contact our Data Protection Officer. You must not establish a link to our site in any website that is not owned by you. The fee of any or all of the Services paid to TLScontact, such as for the DNA testing service and/or the OCBE service, where applicable, is as currently shown on the Website. Infringe any copyright, database right or trade mark of any other person; Will never be used for any marketing purpose by the third party. Our call centre is available from Monday to Friday from 08:00 - 15:30. In the event of a merger, sale, restructure, acquisition, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings); Carry out further verification procedures in relation to your application/service; The website in which you are linking must comply in all respects with the content standards set out herein above. If you already have an account, please login here. We will never transfer your personal data in an unsafe or unsecure way. When applying for your visa Please just make sure you pay all the services from Tls in their office and not online. without TLScontacts express prior written authorization, for which TLScontact shall be entitled to request a financial compensation. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. When the request is submitted to TLScontact, we will send you a confirmation of acknowledging your request and will process or hand over your request to our Client without undue delay. This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. By credit/debit card; To learn more about third party cookies, please refer to third party websites. If you have applied through a third party, such as an agency or a solicitor, and used their email address on the visa application form, email notifications will go to this address. To know which days and times our centre is open, please check our Address page. Which cookies does TLScontact use? APPLICATION PROCEDURE How to create your TLScontact account and book an appointment WATCH THE VIDEO Read the different steps below If the performance of a Service has commenced with the Customers agreement before the end of the 14-day cooling off period but has not been fully completed by the time the Customer sends notification of his or her decision to cancel within the aforementioned 14-day period, the Customer will be liable to pay all expenses corresponding to the Service provided until notification of the Customers decision to cancel. Further targeted acquisitions capable of creating value based on the TP Cube strategy. Given that subsequent amendments may be made to these Terms of Service, the applicable version on the Customer purchase date shall be the current version displayed on the Website or at the TLScontact Centre. How we may use your personal information Such payments will be made by TLScontact to the applicant on the presentation of the payment receipt issued by the government of their respective home country for the replacement of such lost or damaged passport. Buy now to secure your future trip, including Covid-19 coverage.
We suggest you read the privacy notice of any website before providing any personal data. Part of this is making sure you understand your rights, which are as follows: Read More Added Value Services Designed to enhance your visa application experience. 6.1.1 The Customer is expressly advised that the right of cancelation towards TLScontact exists only for orders of Services placed exclusively via the Website. 6. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. 4.2 Payment data is encrypted before transfer and there are two protocols: For ecommerce card payments, a new authentication protocol is being introduced by the Card Schemes (Mastercard, Visa, American Express etc.)
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And times our Centre is available from Monday to Friday from 08:00 15:30.TLScontact has neither HMPO or UKVI competences nor responsibility to make decisions about issuing or denying British passport or citizenship applications. The content of the Website is the property of TLScontact and is protected by intellectual property laws. TLScontact does not accept cash payments and never requests payment via social media or money transfers to individuals. Information communicated via the Website is processed in accordance with legal requirements regarding personal data protection and the information system used ensures optimal protection of this data. 6.2.1 Any and all request for refund of Services sold online by TLScontact, excluding any and all service fees paid by the Customer to HMPO or UKVI, must be received by TLScontact at least five (5) working days before the scheduled appointment otherwise, you will not be entitled to receive any refund. Log in to your TLScontact Account Please enter the provided e-mail address and password during your account creation. 7. For further information, please visit the link here. 5. Come to our centre outside standard opening hours. Address: Victoria Island Visa Application Centre, Ground Floor, Ivie House, 4/6 Ajose Adeogun Street, Victoria Island, Lagos, Nigeria. About Us TLScontact reserves the right to change the price at any time in the case of any or all orders done after the effective date of a price revision. 6.1 Online purchase of Services from a TLScontact Centre located in the European Union Be genuinely held (where it states opinions). any information allowing to identify you directly or indirectly) is collected on the behalf of our clients (i.e. 6. Send you communications and notifications concerning the status of your chosen service. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties, such as but not limited to UKVI, for the purpose of processing of your application. As a new website security measure, starting 16 May 2023 all applicants will have to verify their phone number in the application form with a one-time password (OTP) received by text message. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We amend these terms from time to time. 18. 2. Marketing & Communication from trusted partners: I consent to TLScontact sharing my name, email address and telephone number with trusted 3rd parties so that they can send me regular promotional offers, advertising, and other travel and visa related marketing information by email, phone or SMS. Please view the Added Value Services page for more information on the fees for these services. Such confirmation implies acceptance of all of these Terms of Service and constitutes proof of a sale contract. My e-mail address * i.e. Request feedback to improve the quality of our services; They can also be used to recognize a users device. This provides high-quality fingerprint capture and facial photography.