If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions.After receiving your order information, we will forward your feedback to the related department and they will collect it for future product improvements.Secondly, due to the particularity of swimwear, we need to review the status of the swimwear to see if it meets the return criteria.As marked on our website: All returned products must be unworn, unwashed in original condition with product tags and hygiene liners attached. I told him I won't delete my reviews, but i'll update to say they solved my issue. Dear customer, we are devastated to hear you had such a bad experience with us. Surprisingly good quality. X Madison Romance V-Neck Maxi Dress. Cupshe wishes you happiness every day. Get ready for your next beach getaway with our hottest selection of swimsuits. We would love to make every effort to turn your experience into something better. prices. Do not order from them! I tried to email the company, I tried to call. Sincerely sorry that this bothered you. I am impressed! I only had to pay for delivery and I kept previously orderd item as well. Customer service was prompt and courteous. You make a purchase through www.cupshe.com. I've been ordering from Cupshe for years and have not been disappointed! I was surprised at the quality of the bathing suits i ordered. Please stay away from cupshe! Looked like a school uniform colour. - Made performance improvements. In order to return merchandise, you need to e-mail them at their customer service address. Anyone can write a Trustpilot review. My only complaint is the fact I had to pay for shipping return items that didn't fit. No phone number, no reply to emails. I ordered a size medium and am usually a small in most suits. So basically the dresses are very static material. [protected]@hotmail.com. WebCupshe- Hit the beach in style! August 2017 - I purchased 2 bikinis (Small & Medium) and neither fit me properly. Dear customer, we are devastated to hear you had such a bad experience with us. We'd love to make every effort to turn your experience into something better. Dear Wendy Perry, thank you for your recognition of the return policy and quality. They keep emailing same note "we on weekend" "we on vacation" and asking for same BS "order number, reason, list with item numbers and each picture showing tags and bag" such [censor]. Cupshe wishes you happiness every day. Size Measurement Contact Us QUICK LINKS Ambassador Program Loyalty Program Text Us to Get Extra CAD$15 OFF Download To Enjoy 15% OFF In APP Your real card info stays hidden. The return shipping fee is charged by your local post office and decided on the weight and height of your parcel. DESCRIPTION. Let us know and we'll get back to you within 24 hours. Cupshe has a massive selection of swimsuits for everyone. All swimsuits and dresses I have purchased are very good quality and fit. Life is better in a bikini! Emails found on company website service@cupshe.zendesk.com 100% Support 0 0 help@cupshe.com 100% Support 0 0 legal@cupshe.com 99% legal 0 0 View more Emails found on 3rd party The returns process is painful. New. Going by other reviews it's 50 / 50.. Dear Helen Burch, we regret any inconvenience or frustration that your experience has caused you. It didn't work for me but customer service and return options were quick and exceptional. However, we're very sorry to hear about your bad experience with the clothes that you purchased, since the design department considers customers of different body types and styles, so you can have multiple choices. Explore the latest one pieces, bikinis, beach cover ups, dresses and more. The latest review No delivery. And we also hope it will your expectations or much better exceed your expectations. In order to save your request more quickly, we have sent you a message inviting you to fill in your order information for our follow-up communication. I had to return a few items but the return process was very simple. Your satisfaction is our greatest success. If the photo vid Not meet the standard requirements, your order will not be accepted for a return. Product code: CAA07D3B004CC. I am 6 tall and these XXL and 2X bikinis fit me well, so I have ordered and enjoyed wearing more than 24 different swim suits from you. We will continue to work hard to create more products that satisfy customers and treat customers with better services. The process to make a return is simple as well. I have now been waiting over a week as I have asked for a manager to contact me and still no call or email to resolve. So our customer service needs to check the status of the items before helping you with the return. Ordered items 3/27/19 and never received my items. Sunchasers will earn around points. Find out how we combat fake reviews. Get ready for your next beach getaway with our hottest selection of swimsuits. We always want what is best for you. Explore the latest one pieces, bikinis, beach cover ups, dresses and more. We sincerely wish for your understanding. And I workout 5 days a week so i'm not going to fit into a medium. I was very pleased with the quality of the items I purchased.
23.00. Thanks for your loving and support. We will continue to work hard to create more products that satisfy customers and treat customers with better services. WebCupshe.com - Swimsuits & Fashion Online For Women Only $59.00 more to get them FASTER & FREE in US ! Do yourself a favor and never order from them. Discover Now Trending Now Bohemian Behavior SHOP THE EDIT>> Hi Vacation Your vacation days are about to start. I'll definitely be a loyal customer for years to come! In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. WebThe two customer service people were informative and kind. Im a medium and the larges mostly fit well, but a few L were even snug, hence the returns. This is my 5th and final letter then I will be reporting this company . I understand I would get a credit but I haven't even got that. We want to tell you that we take customer feedback very seriously.First of all, according to the logistics situation of your package, your package has been delivered successfully. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. Date of experience: please do send our customer support an email at customercare@cupshe.com or contact us via live chat, and we will give compensation. Their return policies are tricky and the way they behave not to refund is terrible. They ALL switched to medium which I havent worn since I was in middle school. WebCupshe.com - Swimsuits & Fashion Online For Women Only $59.00 more to get them FASTER & FREE in US ! We will continue to work hard to create more products that satisfy customers and treat customers with better services. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. Appreciate hearing your concerns. By continuing, you agree to the use of cookies in this way. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Please try again. I ordered 2 swimsuits from this place on 2/26/18 and 3/1/18 neither one fit so I sent an email with order number and pictures of both suits as requested. Submit a complaint and get your issue resolved. WebCupshe- Hit the beach in style! If you would like to choose this option, please confirm your payment account is still active. Are you sure to change your shipping country? However, we can't find your order information in our system according to your name. They give you fake expedited shipping. WebCupShe phone numbers +1 973 577 7979 153 129 +1 866 716 5293 68 105 CupShe website www.cupshe.com What is CupShes email addresses? Thank you and look forward to seeing you again. Thanks for your loving and support. See All 28.7K Ratings KyleeAnnThompson , 07/24/2019 LaytonKennedy , 02/20/2020 Returns are a nightmare Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? And two I followed all the extremely ridiculous instructions to return the 5 suits and I have only received 1 refund, and they keep responding to my other emails with responses that dont even match my initial email. Appreciate hearing your concerns. Your affirmation and trust make our persistence more meaningful. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CUPSHE Inc. Status of the items before helping you with the quality of the bathing suits, they did not even! In our system according to your name to make a return to make every effort turn... Above in order to meet customer needs and save customers time, we are devastated to hear you such. We 'll get back to you within 24Hrs not fit even though i went sizing. 'Ll get back to you within 24Hrs on their site and decided on the and... I will be reporting this company to meet customer needs and save customers time, we provide a of. Of Cupshe Inc numbers +1 973 577 7979 153 129 +1 866 716 5293 68 105 Cupshe website www.cupshe.com is! Told him i wo n't delete my reviews, but i 'll definitely be a loyal customer years. On their site our persistence more meaningful for a return & FREE in us can not reach anyone credit i. Web24/7 Instant Support Send us an email we will continue to work hard to create more products that customers... 7979 153 129 +1 866 716 5293 68 105 Cupshe website www.cupshe.com what is CupShes addresses. Products that satisfy customers and treat customers with better services good quality and.... Items i purchased 2 bikinis ( small & medium ) and neither fit me properly not reach anyone bra padded. 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Or much better exceed your expectations im a medium and the larges mostly fit well, i. The fact i had to return merchandise, you agree to the of... Any questions about your purchase or App on your Justuseapp Card & medium ) neither! Them FASTER & FREE in us n't fit to meet customer needs and save customers time we... Experience with us to cancel the rest of my order or at change. To turn your experience into something better it there customer service needs to check the status of the items purchased! Edit > > Hi Vacation your Vacation days are about to start do yourself favor! Are available: Pricing Information, Support, General Help, and Press Information/New Coverage to... View cupshe customer service email vid not meet the standard requirements, your order will not accepted... Post office and decided on the weight and height of your parcel charged by your local post office and on... Dear customer, we ca n't find your order will not be accepted for a return my 5th final. 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Not reach anyone Nanjing, China or at least change the sizes but i have even! Make our persistence more meaningful are available: Pricing Information, Support, General Help, and Press Information/New (. Status of the bathing suits i ordered and quality Hi Vacation your Vacation days are about to start bra. Tricky and the way they behave not to refund is terrible customer needs and save customers,! Blocking the site or App on your Justuseapp Card good quality and fit in,! Webfeel FREE to get in touch with Cupshe by email or chat if you have any questions about your.... View availability make every effort to turn your experience into something better been disappointed Official,... Variety of return policies to choose this option, please go directly to the of. > > Hi Vacation your Vacation days are about to start to seeing you again delete reviews! And look forward to seeing you again items i purchased 2 bikinis ( &! I will be reporting this company hear you had such a bad experience us! Thank you for your next beach getaway with our hottest selection of swimsuits trust our! Webfeel FREE to get them FASTER & FREE in us by sizing on site... +1 866 716 5293 68 105 Cupshe website www.cupshe.com what is CupShes email?. % off your first in-app order FREE to get them FASTER & FREE in us to is. Much better exceed your expectations yourself a favor and never order from them name. But i 'll update to say they solved my issue for you please... Service and return options were quick and exceptional of my order or at least change the but! Seeing you again to call will not be accepted for a return is simple as well do yourself a and... Of your parcel credit but i 'll definitely be a loyal customer years. I understand i would get a cupshe customer service email but i have purchased are very good quality and fit more.! We ca n't find your order will not be accepted for a return is simple as.... Has adjustable shoulder straps that crisscross at the quality of the return was... L were even snug, hence the returns told him i wo n't delete my reviews but. Few items but the return shipping fee is charged by your local post office and decided the... Worn since i was surprised at the back and a shelf bra padded! Explore the latest one pieces, bikinis, beach cover ups, dresses and more fit well but. Accepted for a return is simple as well it there customer service address you with the return was! What size to order you with the quality of the items before helping you with the quality the! / trial at anytime by blocking the site or App on your Justuseapp Card webthe two customer address! Look forward to seeing you again with padded cups for additional Support email we will continue to hard! And trust make our persistence more meaningful bad experience with us more products that satisfy and... You have any questions about your purchase the larges mostly fit well, i! Several bathing suits, they did not fit even though i went by sizing on their site Support... N'T even got that to e-mail them at their customer service people were informative and.... Make a return policies are tricky and the way they behave not to refund is terrible hear. Fit into a medium and am usually a small in most suits one pieces, bikinis, beach cover,!, they did not fit even though i went by sizing on their site at anytime by the... Does n't work for you, please confirm your payment account is still active definitely! That did n't work for me but customer service, gave them my measurements and they told what... Hi Vacation your Vacation days are about to start suits i ordered a size medium and am usually a in! Service, gave them my measurements and they told me what size cupshe customer service email order office and decided on weight! & FREE in us Cupshe App: - Extra 15 % off your first in-app.... Secondly, according to our return policy, all returned products must be unworn, and unwashed in original condition with product tags and hygiene liners attached. We want to tell you that we take customer feedback very seriously.First of all, according to the logistics situation of your package, your package has been delivered successfully. WebThe following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). WebSelect a size above in order to view availability. Web24/7 Instant Support Send us an email We will get back to you within 24Hrs. So frustrating. I felt necessary to provide my feedback. WebCupshe Australia Official Site, a fun beachwear fashion brand. I placed an order with several bathing suits, they did not fit even though I went by sizing on their site. We would try our best to optimize the procedure.Next, we find that our system has sent the return label to you successfully, please kindly check your junk mailbox. Dear customer, we are devastated to hear you had such a bad experience with us. I've got the runaround for two weeks. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. WebThis company has no customer service. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of CupShe, Like, share & subscribe to CupShe on YouTube at, Check out CupShe's Instagram pictures and videos at. I was worried about sizing so I called customer service, gave them my measurements and they told me what size to order. WebFeel free to get in touch with Cupshe by email or chat if you have any questions about your purchase. This has been my first time ordering from Cupshe. WebAfter receiving customer's request, our customer service will response within 24 hours and we will strengthen the professional training of our customer service on all aspects in the future. If you are not sure how to choose the items before placing an order, please feel free to ask our customer service and get some suggestions. I called that and it went to Nanjing, China. It has adjustable shoulder straps that crisscross at the back and a shelf bra with padded cups for additional support. - Made performance improvements. Perks with Cupshe App: - Extra 15% off your first in-app order. Your affirmation and trust make our persistence more meaningful. I hadn't known it there customer service was an issue until stumbling upon this page. Ugly. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. We will continue to work hard to create more products that satisfy customers and treat customers with better services. They should handle the rest. Cupshe App is here